In these modern times, a comfortable pillow and clean bed-sheets are not the most expected and desired things in a hotel. Well, what is it then? We thought you’d ask. Believe it or not, it’s a stable and secure Wi-Fi Connection.
We live in a world in which nobody can go a day without their gadgets and social media profiles, so it is pretty understandable that your customers ask for something like this. If you’re someone who runs and operates a hotel, making sure that you’re known for your exceptionally good Wi-Fi internet will surely boost some reputation.
Here are some of the things that you have to do in order to achieve such an internet connection in your hotel. Make sure to read until the end.
Security and Safety comes first
Nobody of your customers will be happy when they find out someone is abusing your Wi-Fi connection in order to steal personal data from them. In order to avoid all of this, make sure that you set-up some high-quality protection.
A good example is a Firewall, a Role-based access control, Profiling and IDS/IPS. You can read more on the internet if you want to learn how to set these things up for use.
Capacity (Second Most Important)
If your hotel is bigger, and almost all of your customers are using the Wireless Internet Connection, chances are that you’ll have to get an internet package with a much bigger traffic capacity. For example, 500 gigabytes will not be enough for an entire month of usage at a hotel full of internet users.
Two terabytes on the other hand, well, that’s a different story. Of course, this will cost you more than the first option, but all of your customers will be really satisfied and won’t be reporting any problems with the internet being slowed due to exceeding its limit.
Performance – Internet Speed
Yes, some of the people staying at your hotel will only use your internet to post a few Instagram stories or check their business E-Mails. But if you have a lot of children or movie lovers, chances are that they’ll be downloading stuff, watching YouTube or Netflix and even uploading something. If your internet is not fast, they won’t be able to do any of these things, most likely making them unsatisfied with the service. Feel free to visit SymTec if you are wondering how you can avoid this from happening.
A secure password for each router
A bigger hotel will probably require more than one router to cover the entire area with strong Wi-Fi signal. If someone has a room that’s the furthest away from where the router is, chances are that they’ll have the worst connection, and that’s not fair compared to someone who has a room right next to where the signal is coming from.
In order to avoid this from happening, place multiple routers across the hotel lobbies and hallways, and make sure to set up a secure password for each one of them. Don’t leave it as an open network because other people that are not guests in your hotel can use the internet from the outside, resulting in a reduced speed for the ones who are paying for it, in this case your hotel guests.