Home Business What Should You Look For In A High-Risk Merchant Account Service Provider?

What Should You Look For In A High-Risk Merchant Account Service Provider?

by Rhydian Choi

There is a rise in businesses offering their clients the ability to pay online for various goods and services. Also, many of them are more interested when different options are available on the same website.

Besides that, the lack of certain payment methods might interfere with your potential customers, so they will look for another website and skip yours. However, getting multiple options on your website can be complicated. That is especially the case if your business is marked as being at high risk. If that is your case, there is still a chance to offer some payment methods.

There are merchant providers that are offering their services to high-risk businesses. The key is to find the right high risk merchant account provider. High Risk Pay is the best example of a B2B company that provides a high risk merchant account for high risk companies, including high chargeback or fraud rate (adult entertainment, CBD, travel, etc.). High Risk Pay is located in California and caters to the US market exclusively. Here are more details about the proper selection of a high-risk merchant provider.

Available Services

Source: paysimple.com

The most important thing is finding a provider where you can have offline and online payments on the same platform. If that is not the case, you might face additional problems with saving a clear record of payments, which can lead to even bigger issues, meaning it takes even longer to remove the high-risk mark from your business.


Keep in mind that your business is in a complicated position when it is marked as highly risky. The selection of the merchant provider can affect that as well. There are many services that will accept to provide you with their platforms to complete online payments, but you won’t achieve much by choosing an unknown provider.

You should look for a company with a lot of experience and many well-known companies they already collaborate with. Also, you will have to work in certain improvements to improve the rank of your business on the market, and a well-known and experience high-risk merchant provider can help you with that.


Source: taylorwells.com.au

When a business loses the ability to use some well-known payment processing platform, it is common for the owner to try to resolve that problem as quickly as possible. However, it can be a problem if you don’t provide good research and simply choose the first option you find.

The issue can be related to the price of this service and various hidden expenses that you were not even aware of when you signed the contract. The best solution is to create a list of available services, and then compare them to find the best one for your needs and budget. Pay attention to options like monthly fees, annual costs, and other prices related to termination, set-up, and more.

Processing Time

Delays in transactions will affect many other processes, and that is one of the most important things to avoid. Also, it can be an issue for your clients who simply don’t want to wait for the transaction to be confirmed. The main benefit of using online payments is speed, and lack of that feature will have a negative impact on your business.

That is another reason to never rush with your selection. The processing time should be very fast so that you can complete the payment process instantly. There are many scams on the internet today, and if there are technical issues in your website, people might suspect that your business is suspicious as well.

Customer Support

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It is a common feature these days and something that can say a lot about the credibility of any online store, service, or any other business. Therefore, you should avoid those options that don’t provide always available customer support. When there is one, you won’t need to worry about facing any serious issues that can affect your business. Even if there is a certain problem, you can simply contact the support to resolve it.


It is crucial for a high-risk merchant provider to use advanced layers of security on the platform. The key is to prevent cyber-attacks where hackers could steal data and money from you and your clients. That is another reason to always research the company and check whether they have a clear history.

Experience of Other Users

Source: digitalinformationworld.com

This is always a great way to check whether some service is safe and reliable. You can find a lot of forums and websites on the internet where people are sharing their experience about different services. That will help you to find out if some of the clients that are already using a particular option are not satisfied, and what are the reasons for that.

Why Is Your Business Marked as High Risk?

It is not always the case that you must face certain issues to be marked this way. There is a chance that you will be flagged as a high-risk business because you are active in a high-risk area. The officials will check the financial status of your company, billing models, and processing volume. Also, there are different reasons for being marked as a high-risk, such as having an average card transaction that is too high, selling for more than $20k per month, accepting more than one currency, and more.

The benefits of using a high-risk merchant provide in this case are higher profit, the ability to provide higher flexibility to your clients when it comes to payment options, and the ability to remain active on the market even after being flagged as a high-risk business.

Last Words

As you can see, it is not difficult to resolve this issue, but the proper selection of the provider can be crucial for the future of your business. If there is a chance to remove the mark, only working with the best available providers will help you to reach that point. In that matter, don’t rush, research the market, and be sure to choose the right merchant provider for your needs.