A lot of IT service companies are fighting off amongst each other for the prospect of working for your business. As IT is something that cannot be overlooked for any business or company, no matter how big or small, it’s important to have eighter a separate department or have someone else do it for you. This is called outsourcing work and it is very popular in modern times.
Business owners without IT sectors can outsource work to IT service companies in exchange for money. The IT service company tends to all of your IT needs, and you pay them based on their rates. It is more convenient than opening a separate IT sector and employing new people based on your IT needs.
So that begs the question, how to choose the best IT service company? We are going to be explaining the process based on the country of Canada. As Canada is slowly, but steadily, growing in terms of technology and IT technology, it’s important to keep up with these trends in order for your business to be a success and reach the new levels.
• Identify Your Current and Future IT Needs
The working theory is that your business is going to grow, but it needs the proper tools in order to do so. When choosing the right Canadian IT service company, the best place to start is to look at your current and future IT needs, and make sure that the right candidate can fulfill those needs. As soon as you evaluate your needs, the requirements will lead you towards the right provider.
• Seek Out The Right People
We mentioned that Canada is thriving in the IT industry right now. With no shortage of technical work, it is important to make the right call in order for your business to continue its steady growth. According to Tektonic, the right candidate needs to take the effort and understand your business goals and provide IT infrastructure that will meet those goals. Seeking out the right people is very important, as anything else would mean you falling behind the pecking order. The right people will also make the effort and explain what they can for you, rather than just talk IT jibberish.
• Always Ask for Their Credentials
The right Canadian IT service provider needs to have the right credentials that will prove the level of expertise and professionalism they can bring to your company. Whenever you’re looking for the right provider, make sure to check if they have a Microsoft Certified IT Professional (MCITP) certificate, and a Microsoft Certified Technology Specialist (MCTS) certificate.
If you’re operating on a Macintosh-based operating system, then look for an Apple Certified Professionals certificate (ACSP). There are also other important certificates such as Cisco Certified Architect (CCA), Cisco Certified Design Experts (CCDE), and CompTIA Network+ or A+ credentials.
• Location and Response Time
Another important factor is for the IT service provider to be located in close proximity to your offices. This will make sure that they can be there fast if an emergency occurs. Another important factor is the response time. This is very important as it can be the difference maker to retaining or losing customers if any on-site emergencies occur.
Kim Marks 
Nicola Holder