One of the main advantages of VoIP services is that they are considered to be low-cost, flexible, and very functional solutions. If we compare VoIP to PSTN telephony, then we can come to an understanding that IP as a communication base is much more capable of utilizing new technologies in the telecommunications sector at a relatively low, if any, cost.
There are a lot of useful features marketed with VoIP systems, and one of the best one is that of Virtual Numbers.
To explain it simply, a Virtual Number is a dedicated number that is not directly associated with any device or telephone number. The best thing about these numbers is that they can be used with any device, whether that is a physical headset, a smartphone, or even a desktop application. Virtual numbers are predominantly used by organizations that want to use as many phone numbers associated with a single telephone line.
To explain what we just said, a virtual number can be assigned accounts of hosted VoIP services that simultaneously ring multiple devices in the accounts area.
So with all that said, here are some of the benefits to using Virtual Phone Numbers.
1. They Are Cost-Effective
One of the most significant benefits to using virtual phone numbers is the fact that regional and international calls can be automatically routed via a toll-free internet link. What this means is that it might seem you’re calling a local number from overseas, wherein all fairness you aren’t. Through virtual phone numbers, you can reach the individual anywhere in the world, in real-time, without any additional cost, on a variety of devices. Add to the fact that these numbers can be compatible with multiple devices such as smartphones, desktop applications, handsets, and more.
2. Business Presence
Since most customers prefer to deal with a local service provides, a virtual phone number allows you to do just that. While your phone number might not be physically present, the number is. Through local presence, you can personalize customer contacts to seem as they are calling a local number, which is more trusted than an international. Add to the fact that neither you nor the customer pays any additional cost for the phone call.
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3. Enhances Business Profile
Virtual phone numbers can significantly help a business with improving customer relations. This is especially the case with smaller businesses that are looking for ways to enhance their business profile on an international and local level. By having two separate virtual phone numbers in charge of two different sectors, even though they all link up to the same place, will make your business feel as it is larger when in all fairness, it isn’t. This ultimately makes your business seem like the real deal and boosts your business profile.
With no additional costs for international and regional calls, it is a no brainer move for businesses of all sizes to use virtual phone numbers. The benefits of using these numbers are many and it would take another article to describe all of them. However, if you’re interested in improving your business performance at a local, regional, and international level, then consider using virtual phone numbers.